AutoThese Terms of Service ("Terms") are a binding agreement between you and your business ("you", "User") and AutoDX LLC ("Company", "we", "us", "our"), the developer and operator of the AutoDX software and website (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Nature of the Service — information only
AutoDX is a software tool that provides informational diagnostic suggestions, reference material, and decision-support for automotive repair professionals. The Service does not perform a certified diagnosis, does not inspect or repair any vehicle, and is not a substitute for: (a) the original equipment manufacturer's (OEM) service information, procedures, and specifications; (b) applicable safety, environmental, and legal requirements; or (c) the independent professional judgment of a qualified technician. Outputs may be incomplete, inaccurate, or not applicable to a specific vehicle.
2. User responsibility and assumption of risk
You — the technician, shop, or person performing the work — are solely and fully responsible for every inspection, diagnosis, decision, part, repair, and safety procedure, and for all results. You must independently verify any information from the Service against OEM sources and your own professional judgment before acting on it. You assume all risk arising from use of the Service and any work performed. The Company performs no repairs, makes no diagnosis, and has no control over how you use the information.
3. No warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY DIAGNOSTIC SUGGESTION IS CORRECT, COMPLETE, OR SUITABLE FOR ANY VEHICLE OR PURPOSE.
4. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, BUSINESS INTERRUPTION, OR FOR ANY DAMAGE TO VEHICLES OR PROPERTY, PERSONAL INJURY, OR DEATH, ARISING OUT OF OR RELATED TO THE SERVICE OR ANY REPAIR, DIAGNOSIS, OR DECISION MADE USING IT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
5. Indemnification
You agree to defend, indemnify, and hold harmless AutoDX LLC and its members, managers, officers, employees, and contractors from and against any claims, demands, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) any inspection, diagnosis, repair, or decision you make; (c) damage to any vehicle, property, or person connected to your work; or (d) your violation of these Terms or any law.
6. Accounts
You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account. You represent that you are authorized to accept these Terms on behalf of your business.
7. Subscriptions, trials & billing
Paid plans are billed in advance through our third-party payment processor. Recurring plans may include a free trial; a payment method is collected at sign-up and billing begins automatically when the trial ends unless cancelled beforehand. One-time purchases are charged immediately. You may cancel or change your plan at any time from your account; cancellation stops future renewals and remains effective until the end of the current paid period. Except where required by law, all payments are non-refundable.
8. Acceptable use
You agree not to misuse the Service, interfere with its operation, attempt to reverse engineer or copy it, resell it without authorization, or use it for any unlawful purpose.
9. Third-party information
The Service may incorporate or reference third-party data, parts information, and bulletins. We do not control and are not responsible for the accuracy, availability, or suitability of any third-party information, parts, or services.
10. Termination
You may stop using the Service at any time. We may suspend or terminate access for any violation of these Terms or for any reason permitted by law. Sections that by their nature should survive termination (including 2–5 and 9) will survive.
11. Governing law & dispute resolution
These Terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-laws rules. Except where prohibited by law, any dispute will be resolved by binding individual arbitration, and you and the Company waive any right to a jury trial and to participate in a class or representative action. The venue for any permitted court proceeding is King County, Washington.
12. Changes
We may update these Terms from time to time. Material changes will be posted here, and your continued use of the Service after changes take effect constitutes acceptance.
13. Severability & entire agreement
If any provision is held unenforceable, the rest remains in effect. These Terms, together with our Privacy Policy, are the entire agreement between you and the Company regarding the Service.
14. Contact
AutoDX LLC — AutoDX
support@autodxpro.com